Terms & Conditions
Ways and terms of payment
- Credit card will be charged for the whole amount according to the terms of the accepted offer
- We accept the following cards; MasterCard, Maestro i Visa
- Credit card will be charged in the currency shown on the offer/preinvoice or the invoice
- Your personal data, as well as your credit card data are completely secured. Data transmittion is done through secure server.
- Credit card refund can be done under the following conditions:
- Return for free cancellation can be requested 10 days prior to trip.
- Refund will be executed in 14 days in the same way that the payment was made.
Customer has right to send a Customer complaint in written form on our address: Felix Remus, Izidora Kršnjavog 1, Zagreb. or electronically on e-mail: firstname.lastname@example.org. The complaint is going to be dealt with in 15-days period.
- In case when charging card is not possible, we reserve the right to cancel the reservation (with guest's approval, no cancellation will be done without approval from the guests' side)
- In case of any question feel free to contact us on Slavka Cindrića 5b, 51000 Rijeka, Croatia ; email@example.com
POINT OF SALES – Zrćeboozecruise.eu
Headquarters: Slavka Cindrića 5B, 51000 Rijeka
Telephone: 098 772 034
Statement about collecting personal data and its usage
Felix Remus d.o.o. collects only obligatory basic personal data of clients which are mandatory to fulfill the legal requirements. Collected data is carefully stored and used only for the purposes that it is collected for, and access to that data is allowed only to authorized personnel.
All employees of Felix Remus d.o.o. and their Partners are responsible for following Privacy rules.
Statement for using WSPay
Felix Remus uses WSPay for online payments system
WSPay is a secure online payment system, real time payments, credit or debit cards as well as other ways of payments. WSPay allows to buyer and client a secure input and transmission of the inserted card data which is defined by I PCI DSS certificate owned by WSPay. WSPay uses SSL certificate of 256 significant encryption as well as TLS 1.2 cryptographic protocol as the highest level of security while entering and transmitting data.
Secure transition of personal data statement
Personal data protection is according to the General law of data protection of European parliament ind Council N 2016/679-Act and definition of General Law of Data Protection.
WSPay uses the SSL certificate of 256-bit encryption and the TLS 1.2 cryptographic protocol as the highest levels of protection for copy entry and data transfer.
Personal data used for the purpose of authorization and collection, ie in the performance of obligations under the Agreement and under the Agreement, are considered confidential data.
WSPay does not process or use personal data except for the purpose of performing the contract.
WSPay guarantees the fulfillment of all conditions of certain applicable regulations on personal data protection for personal data processors, and in the particular the taking of all necessary technical, organizational and security measures, and this is especially confirmed by the PCI DSS L1 certificate.
Everything contained within these pages is protected by the copyright laws. Reproduction of any part of this site in any form is only to be allowed with the written permission of Felix Remus. Felix Remus aim is to provide practical, reliable and no-nonsense travel information. Although we’ve tried to make the information on this web site as accurate as possible, we accept no responsibility for any loss, injury or inconvenience sustained by any person resulting from the information published on this site. Whilst providing many external links to other websites, Felix Remus does by no means accept responsibility for the contents and accuracy of these websites, and any loss, injury or inconvenience sustained by any person resulting from the information published by these external sites. Liability Disclaimers Felix Remus uses reasonable endeavours to check the accuracy of information published. You should note however that Felix Remus does not warrant that such information will be error free and the user acknowledges that the information, products, and services published may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Felix Remus and/or its respective suppliers may make improvements and/or changes at any time. In no event shall Felix Remus and/or its suppliers be liable for any, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of services or material, or for any information, products, and services obtained through publications, or otherwise arising out of the use of these web sites, whether based on contract, tort, strict liability or otherwise, even if Felix Remus or any of its suppliers has been advised of the possibility of damages. If, notwithstanding the foregoing, Felix Remus or any third party data provider or accommodation provider should be found liable for any loss or damage which arises out of or is in any way connected with any of the above described functions or user publications, services or its contents. Felix Remus and third party data provider’s and liability shall in no event exceed, in the aggregate, the subscription fee or service charge/booking fee for accessing this site with respect to which liability is found and in no event will the providers be liable for loss of profits, opportunity, revenue or profit by the customer and/or indirect or consequential loss whatsoever. The customer shall indemnify and hold harmless the providers against all third party actions or claims and costs arising from any act or omission pursuant to the agreement. The provider shall be released from its obligations under this agreement where it fails to meet its obligations on account of an act of god, ware, attacks fire, flood or subsidence, equipment failure, power failure, work stoppage or other industrial action by the provider or any third party, which is either directly or indirectly, beyond the provider’s control. Felix Remus is a party to the agreement and acts as booking system operator and will have responsibility in respect of the terms hereof, whether directly or indirectly. The Customers are responsible to follow the instructions given by Zrće Booze Cruise (Felix Remus) regarding place, time and safety. If they don’t follow the instructions, there is no right for any refund. With the purchase of a ticket the customer agrees with the commercial Use of photos, video material etc. which are taken during the events of Zrće Booze Cruise. Tickets purchased are for the purchaser’s and/or the group’s personal use. They may not be resold and are non- transferable. You must be minimum 18 years of age to enter boat parties. Multiple bookings. In the case of multiple bookings, the credit card holder is required to present him/herself at the venue. Entry will be refused unless the holder of the credit card used for payment of the tickets is in attendance. The credit card holder shall be required to present the credit card used for payment, along with an identity document with a photograph (driving licence, national ID document or passport) at the entrance to the venue. Photocopies will not be accepted. (If payment has been made via PayPal or the tickets are part of a package deal presentation of a credit card will not be necessary). Nearly all venues require clients to show a printed entrance ticket, this is stated clearly in your confirmation e-mail. In the event that the venue is not open on the date for which the ticket was purchased, or if the event is cancelled, you will be advised of this fact in advance by e-mail and reimbursed for the full amount paid. The venue reserves the right to refuse admission under specific circumstances, which include evidence of consumption of alcohol, drugs or other narcotic substances. In the event of refusing entry to the venue, Felix Remus cannot accept any liability in this regard and any appropriate claims should be made to the proprietors of the activity. In the event of theft or loss of the tickets purchased, contact Zrće Booze Cruise by e-mail as soon as possible in order to obtain replacements. The list of DJs advertised may be subject to changes. Felix Remus cannot be held responsible for any changes made in this regard. In the event that the card used to purchase the ticket is stolen or tickets are purchased through fraudulent use of the card, the amount can be reclaimed by contacting Felix Remus at least 24 hours prior to the event. In this case the tickets purchased will be cancelled. The Customers are responsible to follow the instructions given by Zrće Booze Cruise (Felix Remus) stuff regarding place, time and safety. With the purchase of the ticket THE client agrees to the environmental protection program of Felix Remus. The client has to take care of their plastic cups. If the cup gets lost, the client will have to buy a new one for 5 €. FelixRemus is only the operator of the boat party. For this event Felix Remus only has got a limited liability, sinceFelix Remus is not equipped with own event localities. The boat party takes place on a hired boat of the company TO Maritomo. The company TO Maritomo is responsible for adherence to safety standards on the boat. Furthermore, Felix Remus assigns the security company Klemm Security, which is in charge for the security of our customers on the boat. The costumer finds the general terms and conditions in detail on the company’s homepage http://zrceboozecruise.com/. All events offered to the clients are based on availability, thus places and dates can change. In the event of any claim deriving from this transaction, please contact Felix Remus, Izidora Kršnjavog 1, Zagreb. TO Maritomo and Klemm Security have got unlimited liability for intentional and grossly negligent damages, in the event of malicious non-disclosure of a defect as well as for damages resulting from the destruction of life, physical injury or damage to health. The operator is not liable for damages caused by simple negligence. Implementation, adjournment or event cancellation/return and refund of the event ticket. Event tickets will only be refunded, in the case of an event cancellation. The purchase price will be refunded. Therefore, visitors will have to inform themselves in due time, if the event takes place. The organiser reserves the right to change the time and/or venue of the event. The event tickets retain thereby, their validity. The event will take place regardless of the weather. Thereby, significant limitations may arise. In case of weather conditions, where we fear danger to the safety of life, physical safety or safety of health for costumers, artists and staff, the event will be cancelled under arrangement with the captain of the boat. Whether and to what extent the event ticket will be refunded, depends on the timing of the demolition of the event and the services, that already were provided up to this point. The above provisions apply by analogy, to necessary event cancellation due to other reasons (f.e. administrative order, technical reasons…).
In case of court dispute resolution the assingned court is Commercial Court Rijeka.